The phrase on everyone’s lips right
now is Bounty Gate...
I won't discuss the case here -- it
isn't the place -- but I do have a topical point of interest to make, because the
power of media and the part content marketing plays in your reputation relates massively to what has been transpiring in the New Orleans
Saints' locker room in recent years.
Every social network, media outlet
and discussion forum is abuzz with vastly differing opinions being aired,
voiced, and deliberated. It’s a heck of a pickle and it reaches into the very
soul of human integrity. It is such a huge issue of intent and misdirection
from top to bottom of an organization.
But wait, Content That Rocks…
this is a blog about content marketing right?
Right!
Stick with me on this…
When you think about the basic
principles here -- and nothing is really this simple in the National Football
League -- in a microcosm, should anybody, EVER play the game of football with
the primary intent of hurting an opponent to the point where he could be
permanently injured, and get rewarded for doing it? Wow, what
values do you have? What type of integrity do you hold dear? In so many ways
the same holds true in what you publish or read online -- especially when you are
a trusted brand, product or service provider with a legacy to establish and
preserve.
This is where we hopefully meet.
You see any organization, from the
top brass of an NFL franchise to the home retailer trying to justify a scalable
business opportunity needs to be VERY careful when delivering media, mission
and messaging. It is so easy to get caught up in what will bring about a
competitive advantage that ultimately results in ROI. Underhanded tactics,
embellishment of truth, distortion of fact might look great, read great, say
all the right things to excite a crowd, but you have no substance. You
certainly don't have any modicum of integrity that today's online readership
demands.
Just as the New Orleans Saints are
finding out right now, the truth will come out, eventually, some way, somehow.
When it does, your entire reputation will be shot. How can anybody ever trust
you again?
From there, it’s not about putting
asterisks on trophies, dishing out fines or suspensions. This is not the NFL,
but just as players and coaches are supposed to abide by fair play policy
within the spirit of competition, this is your livelihood, your business at
stake. Internally and externally you can cause irreparable damage
without a quality content marketing focus that speaks the universal truth and
to the right people. With your employees, customers and partners in mind, think
about who you are representing and targeting. When you speak untruths and
endorse embellishment, you are opening yourself up to suicidal business
practices.
It’s a cynical world, and tough to
gain a vantage point over your competitors in the endless pursuit of reaching
audience and capturing market share. A model organization acts in good faith,
trusting the quality of its products and services. It does not even consider
the need to misdirect or distort. To do so would bring into question the
very reasons why you are in business at all. With integrity and honor, your products and services will stand up to anybody, and your content marketing
won’t land you in your own little world of Bounty Gate anytime soon.
More fool the Saints! More fool
you if you choose to ignore this very important lesson!
What an interesting analogy Neil! If you don't have integrity, you have nothing. Most of us aren't going to be super-wealthy, so just live a good life you can look back on and be proud of. I want any company I work for or start to feel the same way.
ReplyDeleteI must say the "BountyGate" is a large blemish to the NFL and what's worse it's now turned into investigating other NFL teams and possible bounties. What you write on your website or blog or how you initiate and run a social media campaign - if you don't appear trustworthy or offer real truths, you will fail when it comes to enticing and maintaining readers! Good piece Neil and does give us all something to think about with every word we write and every article we research!
ReplyDeleteA great analogy as Kim says, and it really applies to the way we all conduct ourselves and our businesses. This is a pertinent message well presented.
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